Returns & Exchanges
We want you to be absolutely obsessed with your Trixie Cosmetics purchase, but we understand if a product isn't the perfect fit. We offer returns on most unused items within 30 days of delivery to ensure your beauty routine stays flawless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and handled correctly.
- 3.Pack Your Items
Securely place the unused products in their original packaging to prevent damage during transit and attach the return label to the outside of the box.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once our team receives and inspects the items, your refund will be processed back to your original payment method.